Shipping policy

Shipping Policy

Last updated: 18 October 2026

At JMB Plates, we aim to provide a fast, reliable delivery service across the United Kingdom. All our number plates are made to order and dispatched using Royal Mail.

Order Processing & Dispatch

We aim to manufacture and dispatch orders on the same working day, provided all required documentation has been received and verified.

Same-day dispatch is subject to order volume, production availability and Royal Mail collection times.

Orders placed on weekends or bank holidays will normally be processed on the next working day.

Royal Mail Delivery Options

We offer multiple Royal Mail delivery services to suit your needs.

Available delivery options, estimated delivery times and shipping charges are displayed at checkout before you complete your purchase.

Faster delivery options may be available depending on the service selected.

Please note that selecting a faster delivery service does not guarantee same-day dispatch.

Delivery Times

Delivery estimates begin once your order has been dispatched, rather than when the order was placed.

Royal Mail delivery times vary depending on the service selected.

Although we aim to meet all estimated delivery times, occasional delays may occur due to postal disruption, adverse weather, bank holidays or other circumstances outside our control.

Delivery dates are estimates unless an expressly guaranteed service is offered. Your statutory consumer rights remain unaffected.

Required Documentation

As a DVLA-registered number plate supplier, JMB Plates is legally required to verify your identity and entitlement to the vehicle registration before supplying number plates.

Your order cannot be manufactured or dispatched until all required documents have been received and approved.

Delays in providing documentation may affect your dispatch and delivery dates.

Tracking Information

Where tracking is included with your selected Royal Mail service, tracking details will be provided once available.

Please note that tracking availability and updates depend on the Royal Mail service selected.

Incorrect Delivery Address

Customers are responsible for providing accurate delivery information at checkout.

If you notice an error in your delivery address, please contact us as soon as possible.

We will do our best to amend the details before dispatch, but changes cannot be guaranteed once an order has been handed over to Royal Mail.

Missing, Delayed or Damaged Orders

If your order has not arrived within the expected delivery period, or arrives damaged or incorrect, please contact JMB Plates through our website.

Please include your order number and, where applicable, photographs of any damage or incorrect items.

We will investigate the issue and arrange an appropriate resolution in accordance with your statutory consumer rights.

UK Delivery Only

We currently deliver to addresses within the United Kingdom.

International shipping is not available at this time.

For questions regarding delivery or an existing order, please contact us through our website.

Website: www.jmbplates.com

Thank you for choosing JMB Plates.